1.General Return Policies (allproducts excluding 'made to order' products)

We accept returns. (customproducts are exempt)

Return or exchange can be accepted in 14 days after you receivethe produtct.

Shipping cost will be only charged once (either free shippingwith return cost for customer or paid shipping with free return).

 

2. Cancellation Policies

2.1. Unpaid orders will be canceled automatically after 3 days. We receivehundreds of test orders each day which our members are using to quote certaincart contents and save the invoice for later reference.

2.2. Orders canceled within 6 hours of payment confirmation will be eligiblefor a full refund.

2.3. Orders canceled 6 to 12 hours after payment confirmation will be eligiblefor a partial refund consisting of the full shipping cost and 90% of theproduct purchase price, in order to cover the material cost.

2.4. Orders canceled 12 to 24 hours after payment confirmation will be eligiblefor a partial refund consisting of the full shipping cost and 70% of theproduct purchase price, in order to cover the material cost and necessary laborcost.

2.5. Orders canceled more than 24 hours after payment confirmation will beeligible for a partial refund (50% of dress price at most) consisting of thefull shipping cost.

2.6. Once your order has been shipped, it can no longer be canceled.

2.7. Orders that are not paid within 72 hours will be canceled automatically byour system.